Training focused on improving service delivery, storytelling, and cultural interpretation in tourism experiences, with an emphasis on sustainable and authentic visitor engagement.
Type of Service: Training
Expected Outcome: Training materials; attendance list; draft experience improvement checklist; written recommendations | Front-line staff, guides, experience designers, operations staff
Target Groups: Front-line staff, guides, experience designers, operations staff
Digital & Green Transition contribution: Supports the digital transition by strengthening skills relevant to modern visitor communication and experience design. It contributes to the green transition by promoting authentic, responsible, and culturally sensitive tourism practices.
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