Use of Digital Technologies for Capacity Utilisation Optimisation

Training focused on the use of digital technologies to improve the planning, monitoring, and optimisation of capacity utilisation in maritime and coastal tourism. It covers the use of digital tools for reservation management, occupancy monitoring, demand analysis, adjustment of operational schedules, and data-driven decision-making, with the aim of increasing operational efficiency and reducing underutilised resources. The content is tailored to the SME’s sector and operational context.

Type of Service: Training

Expected Outcome: Delivered training session; training materials on relevant digital tools and indicators; attendance list; draft internal checklist for monitoring capacity utilisation,

Target Groups: Owners, operations managers, reservation staff, employees involved in schedule and capacity planning, and administrative and commercial staff in maritime and coastal tourism SMEs.

Digital & Green Transition contribution: Builds capacity for the use of digital tools in capacity management, supports more efficient resource use, and contributes to the digital and green transition by reducing operational inefficiencies and improving the alignment of capacity with demand.

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